Terms of Service

1. Introduction

Welcome to 1-up.me, operated by Maytal Tal ROAX ("we," "our," or "us"). By accessing or using our website, services, or products, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

2. Services Provided

We offer digital products, including software as a service (SaaS), training programs for executives, and live events such as webinars. Access to these services is granted upon purchase or subscription.

3. User Responsibilities

You must be at least 18 years old to use our services.

You agree not to share, distribute, or reproduce any content, including course materials, without prior written consent.

You are responsible for maintaining the confidentiality of your account and password.

4. Payment and Subscription

Payments must be made in full at the time of purchase unless otherwise agreed.

Subscriptions may be billed on a monthly or annual basis and can be canceled at any time.

5. Intellectual Property

All content, including training materials and software, is the property of Maytal Tal ROAX and is protected by copyright laws. Unauthorized use is prohibited.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the services.

7. Modification of Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.

8. Governing Law

These Terms of Service are governed by the laws of Tel Aviv, Israel. Any disputes will be resolved in its courts.

9. Paddle's Buyer Terms

By purchasing through our website, you agree to the Paddle Checkout Buyer Terms, which govern the processing of payments and other related services provided by Paddle. In the event of any conflict between our Terms of Service and Paddle's Buyer Terms, the latter will apply for transactions processed via Paddle.

10. Contact Information

For any questions about these Terms of Service, please contact us at:

Email: support@1-up.me

Address: 288 Dizengoff St., Apt 1, Tel Aviv 6311725, Israel

Privacy Notice

1. Information We Collect

We collect personal information such as your name, email address, payment details, and usage data to provide and improve our services.

2. How We Use Your Information

To process transactions and deliver purchased products.

To communicate updates, offers, and support.

To analyze website performance.

3. Third-Party Data Sharing

Your information may be shared with trusted third parties, including:

Stripe and PayPal (for payment processing).

Google Analytics and Microsoft Clarity (for website analytics).

4. Cookies

We use cookies to enhance your experience and analyze site performance. By using our website, you consent to our cookie usage.

5. Data Retention

We retain user data as long as necessary to provide services or as required by law.

6. Your Data Protection Rights

You have the following rights concerning your personal data:

Right to Access: Request a copy of your data.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your data, subject to legal and contractual obligations.

Right to Restrict Processing: Request that we limit the processing of your data.

Right to Data Portability: Request a copy of your data in a machine-readable format.

Right to Object: Opt-out of certain data uses, such as direct marketing.

To exercise these rights, email hi@1-up.me. We will respond within 30 days.

7. International Data Transfers

We may store and process your information outside your home country, including in jurisdictions where data protection laws differ. By using our services, you consent to such transfers in compliance with applicable laws.

8. Contact Us

For privacy-related concerns, contact us at:

Email: hi@1-up.me

Address: 288 Dizengoff St., Apt 1, Tel Aviv 6311725, Israel

Refund Policy

1. Digital Products

We offer refunds for digital products within 60 days of purchase, with no restrictions on content access.

2. Live Events

For live events such as webinars, refunds are available up to 24 hours before the event.

3. Refund Processing

Approved refunds will be processed within 30 business days.

4. How to Request a Refund

To request a refund, contact support@1-up.me with your order details. We will respond within a reasonable timeframe.

5. Exceptions

Refunds will not be issued for incomplete courses, failure to use the services, or requests made after the refund window.